Full Service as unusual.

Don’t worry, you haven’t overlooked anything, even though your full attention has been on your business appointments. We’ve got our eye on everything else: from hotel reservations and on-board services, to invoicing, saving and duty of care. And it goes without saying that you can always reach us in person. So that one thing will be your constant companion wherever you go: the peace of mind that comes from full service.

Full range as unusual.

As part of the Verkehrsbüro Group – Austria’s largest tourism company – we are the full service provider and leading business travel management partner in Austria. Our brands – Verkehrsbüro Business Travel, AX Travel Management and BEasy, our travel master  – are bundled together for added convenience under the new Verkehrsbüro Business Services umbrella.

Full support .

Carefree travel from the outset.

Flight support.

Don’t waste your precious time on searching for flights or trawling through price comparison sites! That’s where we step in.

On-board services.

Web check-in, seat reservations, excess baggage or frequent flyer tickets. And numerous other extras that cover all the bases.

24/7 emergency hotline.

Flight cancelled on the weekend? Our professionals provide immediate assistance. At any time of day or night. With service made in Austria.

Unused tickets.

Do you have any unused tickets? You could be looking at a refund! We’ll take care of it for you automatically.

Hotel and car rental.

Practical: if you book a hotel or rental car through us, any schedule changes will be automatically taken into consideration.

Rail service.

Our Ruefa rail experts will take care of all your local and international ticketing needs. Seat reservations and city cards are also available.

Visa alert.

We really do think of everything – including letting you know automatically whether you require a visa for your trip.

Travel insurance.

Thanks to our partner Europäische Reiseversicherung, we have the ideal package for every eventuality. Better safe than sorry!

Bespoke services.

Because everyone is different.

And each company has specific needs.

Travel preferences are as unique as the individual, or a company’s requirements. Whether you travel virtually every day or go on a business trip just three times a year – we have the right custom package for you. What is your priority – personal service or low booking fees? Select the package that matches your pricing needs. We make sure that you only pay for the services you actually need!

Because each process is unique.

Do you require support when it comes to negotiating company rates with airlines or hotels? Do you want to simplify billing processes or incorporate your own compliance guidelines? We can also provide consulting services. Our business development managers will be more than happy to show you how your company can save money and keep tabs on expenses using various tools including custom reports.

Because every traveller is unique.

We take our duty of care extremely seriously – and so should you as a company. After all, it is about taking responsibility for the people travelling for your company.  We offer traveller tracking tools – integrated tools that help you pinpoint your travellers’ location quickly in an emergency. Or have you already thought about an automated travel expenses system that takes the burden off employees? That’s where we step in.

Online booking.

Booking independently, but not left out in the cold.

Easy-Going.

Want the option of looking for and booking flights or hotels online yourself 24/7? Our travel master BEasy makes it easier than ever. We offer tailored online company solutions for custom requirements which have travel profiles, travel policies and billing parameters integrated into them. Expert deployment is all part of the package!

Little Helpers.

Our partners’ tech platforms (incl. cytric, Concur and KDS) take the headache out of numerous steps. Simply scan travel coupons using the app and let it crunch the numbers for you! New door-to-door online solutions such as KDS Neo take the entire journey into account when you make your query: from the home address to the business location, with all the transfers in between.

Support Made in Austria.

And if making an online booking turns out some unexpected surprises, our travel experts are waiting in the wings. Also via a 24-hour emergency hotline. Our online support team is able to provide technical assistance. In-depth coaching is available via a web conference or we can come to your office. No anonymous call centres. Personal, local and made in Austria.

Travel Infos & Links.

our travel master.

Business travellers are doing it for themselves.

Small and medium-sized companies can now book their own business trips like the pros. Sign up and try it out here and now!

Here for you.

Feelgood factor: dependability.

Personal and on your doorstep.

Does local support matter to your business because you also have specific regional needs? Our 160 booking specialists are dotted all over Austria. From “Guten Morgen” in Vienna to “Guata Morga” in Vorarlberg – we have a special understanding!

Fast. Faster. At the click of a button.

We can save whatever details you need in our travel system: data on travellers, preferences, memberships in airline, hotel or car rental loyalty schemes or company travel regulations. Your specifics are in safe hands – and can be taken into account automatically every time you make an inquiry.

Heard the latest?

Strike action, new tariffs, amended seating regs at airlines – thanks to our internal knowledge database, our employees are always up to speed and can give you all the pointers you need. Have you registered for our newsletter?

Friends around the world.

Do you have a global presence and need contacts all over the world? Through AX Travel Management, we are part of an international business travel network with partner offices all over the planet. And there is more: we can get you discounts of up to 20% on hotel reservations and car rentals.

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Business Travel Center Vienna

wien@vb-business.at
Tel: +43-1-58800-260

2

Business Travel Center Linz

linz@vb-business.at
Tel: +43-732-771063

3

Business Travel Center Salzburg

salzburg@vb-business.at
Tel: +43-662-825251

4

Business Travel Center Bregenz

bregenz@vb-business.at
Tel: +43-5574-46426

5

Business Travel Center Klagenfurt

klagenfurt@vb-business.at
Tel: +43-463-507007

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Business Travel Center Graz

graz@vb-business.at
Tel: +43-316-571717

Sustainable travel.

The great feeling that comes from doing your bit.

Want to travel green?

We can help! On request, we can work out the CO2 emissions for your flights. The amount we calculate can be offset through investments in eco-friendly projects. This is possible thanks to our partnership with Climate Austria, which funds climate protection initiatives primarily in Austria, but also internationally.

Your green partner.

Our colleagues at Verkehrsbüro MICE Services can host your event as a certified green meeting in line with the “Österreichisches Umweltzeichen” ecolabel guidelines. We try to lead by example: our premises are set up as green offices with everything that entails – from energy-saving printers to waste prevention measures. Let’s work together to make things better!

MICE Services,

that stand our from the crowd.

We don’t just organise meetings, incentives, congresses and events. We make them into real experiences. Why not do things a bit differently this time?

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